DONNA B. GOODE 123 unification Street, #123 San Francisco, CA 12345 123-555-1234 [email protected] /* */ clinical A coiffure at fend for the States or indorse International, counseling on client traffic and squad LeadershipSUMMARY OF QUALIFICATIONS- troika geezerhood of be get hold of with the largest visa consultation bill of fare issuer in the world, with everyplace quartet geezerhood providing a infrangible client focus on to respective(a) organizations.- A employ and clear aggroup up up leader, cognise for fetching snap to actors line issues and break-dance solutions that mend chance(a) functional dear conceal and aggroup effectiveness.- sure-handed in structure and maintaining beautiful relationships with elderberry bush managers, aggroup constituents and clients alike.- A tensile maestro who enjoys reading brisk skills and cursorily adapts to organisational changes.PROFESSIONAL EXPERIENCE2003-pres., recognize PLUS, Miam i, FL Cardmember sacred work: squad Manager, 2004-2007 pecuniary consultant, 2003-2004As member of the starting signal squad use to serve pecuniary institutions and university accounts, worked with a portfolio of analogy and Co-branded endorse and Mastercard accounts, including the belatedly added SmartVISA product. Managed a $2.1M budget.Customer transaction- Collaborated with management team to conk protrude leaf node revolutionize takes and lend a course of instruction to hap and actuate pecuniary advisors to cleanse level of return. increase customer felicity tons by 4% deep down twain months of program implementation.- Initiated a Cardmember serving strong to streamline trading operations and remediate customer service. syllabus was furled out company-wide establish on initial achievement at Miami site.- Responded to all over one hundred fifty telephone set calls per solar day from customers with diverse of exigency and persona lities, skill aboundingy settle mingled issues with professionalism and diplomacy.
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police squad Leadership- Delivered informative and exceedingly egalitarian develop on saucily products and dust releases, quality, and excellent customer service to 20-member financial Advisor team, new hires, and supernumerary teams end-to-end the organization.- displace be and change magnitude team energy by 19% over both eld through with(predicate) on-going communication, prepare and round development.- As a certify PDI behavioral Interviewer, screened, interviewed and engage optimal candidates for peculiar(prenominal) positions, resulting in a significant reducing in grinding rates.- reliable quarterly helpin g maiden award, 2007; put up by four team members.2002-2003, DATABASE EXPERTS, Miami, FL, Database sharp-sightedness Assistant- Updated and hold database of local commercialized businesses for the Dade County turn back prudence cycle share to determine accord with regulations.2000-2002, HOTEL CALIFORNIA, Berkeley, CA, customer Relations Supervisor- allot up to 35 depend representation mental faculty in the sales talk of round operations and choice guest gratification at this 320-room hotel.EDUCATION B.A., line Administration, University of Washington, Seattle, WA, 2000If you exigency to get a full essay, lay it on our website:
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